NV Casino - Player’s account verification is blocked.
The player from Greece faced issues with account verification at NV Casino, as they rejected official Revolut PDF statements and withheld a €100 withdrawal. Despite providing valid documentation, including a bank statement, the casino's automated system continued to obstruct the process, and the support team refused the withdrawal request. We asked for clarification and supporting communication, and the complaint was then marked as resolved by the player. The issue was considered closed because the player confirmed that the verification and withdrawal problem had been solved.The player from Greece faced issues with account verification at NV Casino, as they rejected official Revolut PDF statements and withheld a €100 withdrawal. Despite providing valid documentation, including a bank statement, the casino's automated system continued to obstruct the process, and the support team refused the withdrawal request. We asked for clarification and supporting communication, and the complaint was then marked as resolved by the player. The issue was considered closed because the player confirmed that the verification and withdrawal problem had been solved. Written by VeronikaComplaint Resolution Center Deputy Team Lead Submitted: 24 Sep 2026 | Resolved : 27 Sep 2026Automatic translation:
