Nomini Casino— player complaints: 15 in English

Reason: Other I am submitting this complaint regarding a delayed payout of €1,000 on Nomini.com.am a loyal player with a fully verified KYC account and a history of over 10 successful withdrawals. On [20.09.2026], I requested a withdrawal of €1,000. It has now been 6 days, and the request remains stuck in "pending" status. Live Support repeatedly provides generic stalling responses without any concrete timeframe. Since my account is fully verified and has no active bonuses or pending requirements, this delay is unacceptable. I request AskGamblers' assistance in urging Nomini to release my funds immediately. --- Ответы в треде --- AskGamblers • Support Team 5 days ago Dear @tolgatanrverdi2,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation. Nomini Casino • Representative 5 days ago Dear Player, We would like to inform you that your withdrawal request has been successfully processed and completed today. Thank you very much for your patience and cooperation throughout the process. Kind regards, Nomini Casino Team Nomini Casino • Representative 6 days ago Dear AskGamblers Team, Thank you for providing the player's email address. We would like to inform the player that we have contacted the relevant department regarding the pending withdrawal. We are currently reviewing the matter and will update you here with further information as soon as possible. Thank you for your patience and cooperation. Best regards, Nomini Casino Team AskGamblers • Support Team 6 days ago Dear Nomini Casino, Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.Thanks in advance for your cooperation.

Reason: Refund declined Hi. I've been waiting on 1400 dollars from Nomini since 6th september. And I'm not interested in delaying this any longer, because from experience they delay accepting withdrawals as long as possible. That's why I need help from askgamblers.When I contact support they say I'm in line to get the withdrawal approved, but of course that makes no sense as they say it takes between 3-5 days to withdraw. Totally unacceptable and I expect it to be communicated as soon as possible after posting a thread here. --- Ответы в треде --- Benjmoeller • Norway 3 days ago Hi, Latest update from the case; Nomini has now blocked my withdrawal method. As askgamblers can see, I have attached a screenshot showing that it is suddenly impossible to make a withdrawal. Despite the fact that I am fully verified, and have been reminding them for over 20 days to speed up the process. This is completely unacceptable, and I hope that askgamblers can help me get the money out as soon as possible. This has been going on for far too long. I therefore request Askgamblers to help me resolve my case and ensure my current balance will be able to be withdrawn. And to Nomini; why are you holding my money and making it impossible to withdraw? Nomini Casino • Representative 5 days ago Dear Player, Thank you for providing the necessary explanations and for your full cooperation during the account verification process. We can confirm that your account has been successfully verified. Regarding your pending withdrawal requests, please be advised that we have escalated the matter to the relevant department to ensure they are processed as soon as possible. We appreciate your patience in this matter. Kind regards, Nomini Casino Team Benjmoeller • Norway 1 week ago Exodus refuses to approve verification of my deposit method until they see that the platform belongs to me, but as is well known and as many others use, exodus is an anonymous platform where this is not shown. Proof of deposit from exodus to nomini has been made, and it would have been nice if askgamblers made nomini aware of this, it is completely normal to use an anonymous platform. Benjmoeller • Norway 1 week ago Interestingly enough, after pestering and reminding them in chat and email to speed up the process for 20 days, they only now choose to ask for verification after posting a thread on askgamblers. I think that is a bit frivolous, and shows how important askgamblers is. All documents have been submitted and I am still waiting for a response by email.

Reason: Delayed payment I requested a withdrawal of PLN 2,000 last Sunday. Today marks the fourth business day, and the withdrawal has still not been approved. I have not received any request for verification or additional documents.Live chat and support keep avoiding clear answers, providing only generic responses, and in some cases not replying at all. I am becoming seriously concerned about the status and safety of my funds.

Reason: Delayed payment Delayed €421 withdrawal from Nomini CasinoI requested a withdrawal of €421 from Nomini Casino on August 27, 2026, via bank transfer.I have used the same withdrawal method with Nomini several times before without any issues, and my previous withdrawals normally arrived in my bank account within approximately three days.However, this withdrawal has still not been received. I have contacted Nomini several times by email but have not received a response. I have also contacted their live chat multiple times, but I am only being told that they are sorry for the delay and that I need to wait.My account and bank details have previously been successfully used for withdrawals, so I do not understand the reason for the delay.I would appreciate Nomini processing and paying my €421 withdrawal as soon as possible, or providing a clear explanation for why the payment has been delayed. --- Ответы в треде --- AskGamblers • Support Team 3 weeks ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process. Logimar01 • Iceland 3 weeks ago They have finished the withdrawal, thank you Nomini Casino • Representative 3 weeks ago Dear Logimar01, We are pleased to inform you that your withdrawal has been successfully processed, and the funds were dispatched from our end on The funds may take between 3 and 5 business days to reflect in your account, however, this timeframe is contingent upon the payment method utilized and the standards of your bank. Please be advised that at this moment, we do not observe any pending withdrawals or an active balance associated with your account. We trust that this information will assist in clarifying the matter for you. Our team extends its best wishes for your future endeavors. Warm regards, Nomini Casino team. AskGamblers • Support Team 3 weeks ago Dear Nomini Casino,Please note that we have just replied to your email.Thanks in advance for your cooperation.

The player from Slovakia had submitted a withdrawal request less than two weeks prior to contacting us. Winnings hadn’t been obtained up to that day. We asked them to wait for the standard processing period and to cooperate with the casino, as delays could be caused by KYC verification or a high volume of requests. As no further response was received from the player after our follow-up and timer extension, we were unable to continue the investigation. The complaint was therefore closed for the moment due to lack of communication.

The player from Italy won €100 from slots on August 2nd but had her withdrawal canceled the next day, resulting in her account being closed.

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The player from Norway had requested a withdrawal three weeks earlier after winning a good amount at Nomini. While one withdrawal of €500 had been processed, the second withdrawal sent on June 24 and two others remained pending without any clear communication from the casino. We asked for the withdrawal history and correspondence, and the player confirmed that the winnings had been made without a bonus and that Ethereum had been used for both deposits and withdrawals. The case was later moved to a dedicated resolver, and it was finally marked as resolved by the player, so we closed it as resolved.

The player from Italy had his account reopened after he had requested closure for gambling addiction in 2025. He requested closure again on June 30 but received no response to his emails, and he sought a refund of €1900 related to his last deposits. The issue was resolved after the player confirmed satisfaction with the outcome. We marked the complaint as resolved in our system following his confirmation.

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Reason: Delayed payment My first withdrawal was pending for 5 days before it was eventually cancelled from the website side. I was like okay, and started withdrawal once again, and it is now pending for verification like the last time for already 4 days. I find this unacceptable, considering the previous cancellation and the lack of any fault on my side. I kindly request explanation for the continued delay and ask that my withdrawal be processed without any unnecessary waiting, also I expect clarification why published processing times are not being followed and what actions will be taken to prevent such issues in the future. --- Ответы в треде --- AskGamblers • Support Team 1 week ago Dear @kaznodz1eja,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation. Nomini Casino • Representative 1 week ago Dear AskGamblers Team and Player, First of all, we would like to thank the AskGamblers team for reopening this complaint, allowing us the opportunity to provide an update. We sincerely apologize for the delay and inconvenience experienced with your initial withdrawal request. Please be advised that the cancellation was caused by a technical rejection from the payment provider's side. However, we can confirm that all subsequent withdrawal requests submitted after the initial issue were successfully processed and completed on August 6, 2026. Thank you for your patience and understanding. Kind regards, Nomini Casino Team AskGamblers • Support Team 1 week ago Dear all, This complaint has been reopened as per Nomini Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution. AskGamblers • Support Team 3 months ago Dear Nomini Casino,We sent the requested information via email. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. Thanks in advance for your cooperation.