HadesBet Casino: 6 complaints filed in English across 1 platform, 5 still open, disputed sums £400 · $100. Most of them are about withheld payouts (50%). Risk index 45.8. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
What players complain about
Withheld payouts50%3
Other33%2
Bonus terms17%1
Under review 3
Unresolved 2
Closed, no outcome 1
Complaints by month
07
08
09
10
Questions and answers
How many complaints are there about HadesBet Casino?
The English-language record holds 6 complaints from 1 platform, 5 of them without a resolution. The latest one is dated 2026-10-07.
What do players complain about?
Mostly withheld payouts — 50% of cases, then other (33%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 6 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 45.8 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 6
07.10.2026Casino GuruWithheld payoutsUnder review
HadesBet Casino - Player believes that their withdrawal has been delayed.
The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet.The player from Germany has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 06 Oct 2026 Automatic translation:
08.09.2026Casino GuruOtherUnder review
Player wants account closure but it remains open.
Player wants account closure but it remains open. [Account] — waiting_for_casino
08.09.2026Casino GuruOtherUnder review
Player’s account closure request is ignored.
Player’s account closure request is ignored. [Account] — waiting
08.09.2026Casino GuruWithheld payoutsUnresolved
Player’s withdrawal is delayed due to bonus abuse claim.
Player’s withdrawal is delayed due to bonus abuse claim. [Withdrawal] — no_react_reg_bad
06.08.2026Casino GuruBonus termsUnresolved
HadesBet Casino - Player’s withdrawal is delayed due to bonus abuse claim.
25.07.2026Casino GuruWithheld payoutsClosed, no outcome
HadesBet Casino - Player’s withdrawal has been delayed.
The player from the United Kingdom had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. We explained that withdrawal processing could take time and asked her to wait at least 14 days while the casino completed any needed KYC checks or handled pending requests. As she did not respond to our follow-up messages, we were unable to continue the investigation and the complaint was closed for now.