N1 — player complaint #64703, 2019-09-07: account blocks

During the investigation into your personal account it was found out that your account is a duplicate. We're sorry for the inconvenience, but per the decision of administration it was closed. Refund of your last deposit will be processed as soon as possible. Hi. I have the Same problem with n1 Casino. I have been able to play here without any problems, but i should have been blocked from playing here from the start. I have a permanent Self Exclusion on all the casinos of there Brand- SoftSwiss. It was set on 2019-06-20 10:47:08 CET. For gamling problems. All The same information have been used so they have faild with taking responsiblity gamling seriously. I started to play here and won 600euro. after that i made a withdraw and got this email back "During the investigation into your personal account it was found out that your account is a duplicate. We're sorry for the inconvenience, but per the decision of administration it was closed. Refund of your last deposit will be processed as soon as possible." I have contacted alot of N1 casino regarding my gamling problem. Also softswiss, got this blocked "Exclusion on all the casinos of there Brand- SoftSwiss. It was set on 2019-06-20 10:47:08 CET." name, date of birth and address in the system should be blocked. Have been able to play there and lose thoudands. All The correct personal information I got a refund of my last deposit and they took my winnings, since i should not been able to play here from the beginning i now demand all my deposits back -100 for the first i got back. Best regards [EDIT]