N1 — player complaint #64359, 2019-12-06: account blocks

Dear, i had an Account with my second E-Mail Address, where i cant payout, cause, my address wasn't until then not the right, cause i thought i will move earlier. So i thought i deletet this account and opend a new one under the E-Mail: [EDIT] I wanted to make yestaday a pay out from 400€. So i send all my actual data to them, now my account was closed, cause i had a duplicated account, but i wasnt loged in there, until i had a new one. So now i have loss of a a lot of money. And they blocked the wrong account. Cause the Account with [EDIT] is my correct account with all right documents. And i chatted a lot with the chatservice, and they said, i miss only these and these, so i uploaede directly, nobody told me, that my old account ( which i thought it is deletet). could be a problem. So i answered them, they blocked the wrong account. May y can help me? Sincerly, [EDIT]