N1 — player complaint #62781, 2020-12-26: bonus terms
N1: a player complaint filed on 2020-12-26, about bonus terms, 700 EUR in dispute, status — rejected. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello,
so i´ve got an email from n1 casino that told me i've got 20 free spins in a game. So i logged in and won around 20€ in that game. After the Bonus Spins ended it said that i have to wager it 50x to get the money. So i've played more and won around 900€. The wager was completed and I wanted to cashout 700€. After a while I looked into the casino and they refused the cashout and left me 50€. So my money is gone. They said that wins resulting out of bonus spins are capped to 50€. But why did i have to wager it then. Is this legal? And if not how do I sue them.
Thanks Alot
