N1 — player complaint #61539, 2022-01-17: withheld payouts
N1: a player complaint filed on 2022-01-17, about withheld payouts, 90 EUR in dispute, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello,
i won there 89,500€ and they cancelled my payout and told me they give me only 2000€ of my 89,500€.
they say i didnt played the right AGB from 5€ max bet and deleted my complete game historie to 11 januar
so they want to do i never had 89.500€...
i got the e mails where the money was cancelled the payout and 1 sccrenshot from over 20000€ where i wanted to cashout.
i wrote them a e mail to offer me another offer than 2000€
but they said i cant do much i only can give you 2000€
if they give me something like 2/3 from my money im fine.
otherwhise i gonna call my laywer from malta and go to the court.
i paid overall 13000€ in and i also wanna payout!!
please dont let them take my money for free.
