N1 — player complaint #61310, 2022-04-15: verification
N1: a player complaint filed on 2022-04-15, about verification, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
They let me deposit no problem. Didn't ask for verification. I then requested withdrawal they canceled it without telling me. I then spent 3 hours and sent over 30 screenshots to try verifying my stuff which had more than enough details to see its me. I then was told I had to give them my whole bank statement. Now I'm not sure why they need that? Why are looking at my whole bank statement surely that's a breach of required disclosures? I have never had this problem elsewhere at any other casino.
