N1 — player complaint #60836, 2022-11-17: verification
N1: a player complaint filed on 2022-11-17, about verification, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello. My problem is that I deposited 80 euros to the casino without using any bonus. I won 643 euros and I want to withdraw and the casinos ordered additional verification of my income, I don't know on what basis. I sent them all the documents except the mifinity account statement because they want 6 months in pdf and such a statement is not possible to download from the mifinity website. I sent them screenshots of everything and they won't accept it. Wogle it's some strange policy of the casino because before I paid and paid without a problem. Please help.
