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N1 — player complaint #60586, 2023-03-22: withheld payouts

N1: a player complaint filed on 2023-03-22, about withheld payouts, 50 USD in dispute, status — resolved. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2023-03-22 CasinoReviews Withheld payouts Resolved

N1 Casino - Deposit Lost

I deposit ETransfer $50 and another $90 and this money was sent directly into their account. So i waited to be credited and nothing I waited for 1hour nothing then i waited more and nothing So i looked on my bank and it said it was send so i contact their support line and wow they dont know where my money went. They ask for the reference number which i gave and they still cant find my money Then they wrote me that i will receive it 5-7 business days. Hmmm confused!!!! As its been more then days then that as it was sent on the 9th we are on 21st so i wrote back saying could u give me a date as 5-7 days past. They did not answer my question and they asked me to send them my bank statement ???? Hmmm why? With the reference number they should be able to track my money So i called my bank and told them what was happening and told them they want my bank statement my bank said that is odd they would ask this as they have my name,email and reference number and thats all they need. When borrowing money that is required to send in ur bank statement I AM not borrowing money. My bank said i might of been scammed. So she told me ok send them ur bank statement and black out any info that is not related but do not black out money going into ur account and do not black out those two etransfer and thats is what i did. Then they wrote no u have to unblack the statement i said no that is personal my bank told me that this is odd for them to even ask that and she said sounds like a scam and for me not to provide this. They can find it with the reference number my name or email. And the. They wrote back saying there is nothing more we can do. This is by far the worst experience i ever had with online casino i had never had problems like this. But i think i been scammed but i will fight for my money they wont get away with this not right. This is such a headache but i will be fighting for what is mine.

Complaint data

Case number
#60586
Filed
2023-03-22
Status
Resolved
Category
Withheld payouts
Disputed sum
50 USD
Place among complaints about N1
9 of 153 by date, newest first
Source
CasinoReviews — original ↗
Text
391 words, as published

All 153 English-language complaints about N1 — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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