Mr Play — player complaint #63986, 2020-03-19: withheld payouts
Mr Play: a player complaint filed on 2020-03-19, about withheld payouts, 1,081 EUR in dispute, status — resolved. Published on CasinoReviews. One of 28 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about Mr Play: statuses, disputed sums, risk index →
My second withdrawl from MrPlay is currently not processed due to an examination going on. What that means in detail I do not know since I get always the same answer, that I should have patience and that they will refer to me a soon as possible. That goes on for weeks now. I used the welcoem bonus for sports and successfull managed through the requirements. My first withdrawl about 500€ went through smootly but now they just do not pay out.
Can you please help me in that situation?
Many thanks
Complaint data
- Case number
- #63986
- Filed
- 2020-03-19
- Status
- Resolved
- Category
- Withheld payouts
- Disputed sum
- 1,081 EUR
- Place among complaints about Mr Play
- 24 of 28 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 92 words, as published
All 28 English-language complaints about Mr Play — as a list by date; the summary, statuses and disputed sums are on the operator page.
Similar complaints about Mr Play: withheld payouts
- MrPlay - Stalling Payout 2020-05-24 2,500 NZD Resolved
- Mr Play - My money was withheld 2020-05-22 134,000 EUR Resolved
- Mr Play - business account 2020-06-01 Resolved
- MrPlay - Stalling of withdrawal and no communication as to why 2020-06-04 Resolved
- Mr Play - refusal to process my withdrawal 2020-06-22 Resolved
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