Mr Play — player complaint #63648, 2020-06-01: withheld payouts
Mr Play: a player complaint filed on 2020-06-01, about withheld payouts, status — resolved. Published on CasinoReviews. One of 28 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
8k was deposited into this account via business account this company doesn’t except deposited from business account and does not pay any winnings if a business’s account is used they are player I have spoke to that they refused to pay under these circumstances and only a return of stakes but in my case with no winnings they just kept the stakes hows this fair if a bets invalid then that the same in every case involving a business account. They are manipulating there term conditions for financial gains and surly this is illegal there verification process is not to the uk standard as if it was they would of seen this was a business account how can they try keep money knowing they wouldn’t of payed out and all the bets were invalid
