MostBet— player complaints: 172 in English

I had a bad experience overall, payment is fast and all but support is One of the worst i ve Ever seen but the main issue for me was during a world CUP game .I was watching live and i made a bet (as many before) on a team having Over 13.5 shots on goal FT( they had 13 shots at the time ) . They made one more , totaling 14(over13.5) but my bet went red . I contacted chat and explained and after a few days they Said their result was the right One and bet was Lost - I contacted them right after , saying that i was watching live , all bet sites showed over 13.5 , all fut apps showed over 13.5 , even FIFA website showed the game had Over 13.5 . They asked me to give them the Proof of FIFA website(as if all the rest wasnt enough) i printscreened and attached, a few days late same answer , bet was LOSS and their result was right .- i tried One or two more Times , i showing all the Proof and answer was the same , they claim game had under 13.5 shots on target while the rest of the world showed over , i just stop trying to reason with them and just gave up the money ;TL;DR bet on Over 13.5 shots in a game , game had 14 shots . My bet was given Lost/red by mostbet , contacted support many Times , even sending oficial FIFA match stats showing 14 shots on goal like all other betting platforms and footy apps and they still claimed their result was the right One, 13 shots and the money/bet wasnt paid.

I’m extremely disappointed with Mostbet. It has been almost 10 days since my account was placed under verification, and absolutely nothing has happened. I have already completed the video verification, yet my funds are still locked and I’m being told that the process can take up to 60 days.Honestly, I don’t understand why I should have to wait this long for my own money when I have not done anything wrong. I cooperated with the verification process and provided everything they asked for, including completing the video verification. Being left without a clear update while my funds remain inaccessible is incredibly frustrating and stressful.I understand that security checks can take time, but 60 days is an unreasonable amount of time to keep someone's money locked without giving a proper explanation or meaningful update.I strongly recommend that users stay away from this site. Think twice before depositing your money here, because if something goes wrong with your account, you may be left waiting for weeks or even months.Gaming id : 255820138

Hello Mostbet Support Team,I am writing to raise a serious concern regarding my Mostbet account #254886424.Mostbet was not like this earlier, and I have always considered it a reliable platform. However, my recent experience has completely changed my confidence in the platform.My account was blocked in December, and I submitted all the requested documents for verification. Despite completing the required process, I have still not received any proper response regarding my verification call or the next steps to restore access to my account.Over the past few months, I was also dealing with the consequences of an accident and was unable to spend sufficient time following up on this matter. Unfortunately, during a difficult period when I genuinely needed access to my funds, I did not receive the support I expected from Mostbet.Recently, I attempted to access my account again and found that I still cannot access it. There is approximately ₹11,000 in my account, which is a significant amount for me and certainly not something that can simply be ignored.I fully understand that Mostbet may have verification and security procedures, and I am ready to cooperate with any reasonable verification requirements. However, keeping my account inaccessible and my funds unavailable for such a long period without a clear resolution is extremely concerning.I therefore request you to escalate my case to the appropriate department, review my account and previously submitted documents carefully, and provide me with a clear resolution.If you are unable to restore my account, I request that you provide a proper procedure for withdrawing my remaining balance.I hope Mostbet will take this matter seriously and provide a concrete response rather than another generic reply.I look forward to your urgent response.Regards,Nimesh SoniAccount #254886424

Inr 21000 is not deposited in my mostbet account. Pls deposit it asapName: Arpita SinhaAmount not deposited: 21000Date of deposit: 16 August 2026Most bet account no: 46437607Utr:622804112071

More than 3 weeks and my deposit is still missingI made a deposit to my Mostbet account, and the money was successfully sent, but it was never credited to my account. I contacted customer support several times and provided the necessary information and proof of payment, but they have not solved the problem or returned my money.It has now been more than 3 weeks with no proper solution. This is very disappointing and frustrating. I expect Mostbet to investigate my payment properly, explain what happened, and either credit the 50 MAD to my account or refund it.I recommend that other users be careful

Gaming id : 255820138Mostbet suspended my account for verification, and I have already completed the video verification. They still say the process can take up to 60 days. This is far too long, especially when my funds are locked. I hope they resolve this quickly and provide a clear update.

Gaming id-67217647 Hello MOSTBET, I really don't understand your service, i am facing the same deposit issue very frequently and you guys are serving pathetic service. I have deposited 50k inr via paytm payment method agent upi- gpay-12208276934@okbizaxis after waiting for hours , i haven't received my deposit yet. What can i say on that , i am disturbed and dissatisfied as hell...There are 42 reviews against you and they all have same problem...

Dear Team,I am facing thins issue again and again . 6400 inr is not deposited in mostbet account Utr no : 622601549571Date of Deposit: 14th August 2026Amount : 5000Utr no:622123835629Amount: 1400Date of Deposit: 9th August Mostbet account no: 46437607Name : Arpita Sinha

I made a withdrawal request of rs 13500 and still it is not processed to my bank account, I am stuck at so many problems just because my money isn't getting processed, everytime I made withdrawal the same thing happens 😭,Please someone help me ID :- 279825442

Great platform for people who like to bet for fun. Easy deposits, no complicated features and games that anyone can enjoy.

I deposited more than $150 after opening my account and lost every bit of it in their casino. They advertised/promised 10% cashback, but when I actually expected the cashback after losing my money, it simply wasn't credited.Then came the real joke: support. Once I explained the problem, they became completely useless. After being ignored, I posted a Trustpilot review. Suddenly Mostbet emailed me asking for a ridiculous list of unnecessary questions—information they can already see directly from my account logs: deposits, losses, transactions, cashback history and gaming activity. I answered everything they asked.And then? Silence. Completely ignored. No solution. No explanation. No reply.What kind of customer support asks the customer for information they already have, receives the answers, and then simply disappears?The whole experience is scammer behavior from start to finish. Take the deposits, advertise cashback, provide useless support when something goes wrong, ask pointless questions when publicly challenged, and then disappear after the customer cooperates.And their casino? It feels like a badly maintained 2015 website. The interface, optimization and overall experience are embarrassingly outdated compared with the huge number of modern betting platforms available today. For a company taking people's real money, the quality is shockingly poor.I've seen enough. This is one of the worst betting platforms I've experienced. There are thousands of better alternatives that provide a much more professional experience.If you are thinking about depositing here, think twice before handing your money to these scammers. My experience was enough to completely destroy my trust in Mostbet.Account ID: 280571606Mostbet already has my account information. They know exactly what happened. Stop asking customers pointless questions and actually deal with the problem.

Don't play this app. My deposit amount not received last 2 months. Best for betting app is 1xbet. I was added 800 INR but not received last 2 month's. Id 126779481

Mostbet: When “Soon” Means Who Knows When, and Finance team taking the role of Shivgami from the movie Bahubali. My Word Is the Law 😂Long review ahead. Grab some popcorn. 🍿Here you go — based on true events.Chapter 1: Apparently, “Maximum Timeframe” Does Not ExistI have repeatedly asked Mostbet’s online chat support one very simple question:What is the maximum timeframe for resolving this issue?For context, I placed six withdrawal requests on 2 July. I did not receive a single penny. Then I was suddenly told that my funds had already been credited to my wallet.The only problem? They weren't. I didn't receive a single penny!I asked different support representatives the same question multiple times. Yet somehow, nobody could provide a maximum timeframe.Instead, I keep getting dialogues from kattapa team:1.“Soon.”2.“We are working on it.”3.“We will update you as soon as possible.”4."We don't have evidence"Apparently, “soon” at Mostbet is a magical concept with no fixed meaning or expiry date. It could mean tomorrow, next month, next year, or perhaps the next few decades. 😂 (Just like kattapa's fighting standard emeven when he got old)The reason for the delay?Technical issues.Okay, technical problems happen. But if the problem is caused by Mostbet’s own system, why should the customer be expected to wait indefinitely?If there is no timeframe, why not simply offer an alternative solution, such as cancelling the withdrawal and returning the money to my gaming account?Apparently, that would be too easy.Chapter 2: Kattappa Support & Shivgami Finance 😂This is where the story gets even better.Mostbet’s online support team is basically Kattappa — loyal, obedient, and apparently just following orders.And behind them stands the Finance Department as Shivgami, operating with the legendary “my word is the law” attitude. 😂The support team repeatedly told me that my withdrawal funds had already been sent to my wallet.Except... they weren't.I provided my official wallet statement showing that not a single penny was received.Mostbet then told me to contact my wallet provider.Fine. But if Mostbet claims the money was actually sent, I need basic information so my wallet provider can investigate:Transaction/reference number, transaction ID, date and time, sending wallet or agent details, payment confirmation — anything.I asked for these details.Nothing was offered by them. Instead, I was told: “Our Finance Department has confirmed that the funds were credited to your wallet.”Ah, of course!: Why bother with transaction evidence when Shivgami Finance team has said funds credited. 😂My wallet statement says: No money received.Mostbet says: The money was sent.Finance Department says: It was credited. Evidence given?-----None.And then comes the plot twist.After I raised the issue publicly on Trustpilot, a Mostbet representative claimed that the relevant explanation had already been provided to me by email.So I checked the email. And Mostbet’s own email acknowledged that the funds had not been sent.So now we have:Kattappa Online Support Chat: “The money was sent.”My wallet statement: “No money received.”Shivgami Finance: “My word is the law — it was credited.”Mostbet’s email: “The money was not sent.”At this point, even Baahubali would probably ask: “What exactly is going on here?” 😂Chapter 3: PROVE ITMostbet, here is the question you keep avoiding:1. Why did your support representatives repeatedly tell me that the funds had been sent when your own subsequent communication confirms that they were not?If the money was actually sent, PROVE IT. ---- Give me the transaction details.If it was not sent, explain why your support team repeatedly claimed that it was.I have already spent an unreasonable amount of time chasing my own money, contacting support repeatedly, providing evidence, and receiving contradictory answers.I am not asking for anything extraordinary.I want three very simple things:1. Give me a maximum timeframe for resolving the issue.2. If you cannot provide one, offer an alternative solution — cancel the withdrawal and return my funds to my Mostbet gaming account.3. Explain the contradictory statements and provide actual evidence of any alleged transfer.That should be the absolute bare minimum. Instead, I am apparently expected to wait indefinitely while accepting unsupported claims as fact.So perhaps Mostbet should conduct a public poll and let customers decide:What is more unreasonable?A customer asking for a deadline and transaction evidence?Or a company asking the customer to wait indefinitely while providing neither?At this point, “soon” basically means:“We have no idea when you will get your money, so keep waiting.”🍿 The story continues..

UPDATE (August 12th, 2026):Let’s talk about transparency. Does an honest, professional operator run in circles when asked simple questions? Absolutely not. MostBet has exposed its true face through its own ridiculous behavior. I just caught them in a massive, undeniable lie:On July 25th, MostBet sent me an official email stating that my appeal (SR7639421) was "successfully resolved." This was a transparent, desperate attempt to force me to close my external complaints. However, when I challenged their live chat support yesterday about the missing 350 PLN, the agents completely contradicted that email. They flatly admitted that the case is STILL IN PROGRESS, they have no information, and I just have to wait. How can a financial issue be "officially resolved" in July, but "still in progress" in August with ZERO funds paid out? All evidence of this manipulation has already been submitted to Casino.Guru and AskGamblers. MostBet only has the courage to post automated, copy-pasted templates here on Trustpilot because they are terrified of public exposure. They have repeatedly tried to report and delete my reviews, hoping I will just give up over 350 PLN. Let me make this perfectly clear to the management of MostBet: You are mistaken. This is no longer about the money; it is about principles. I will not stop. I will update this review every single day, and if I have to, I will send a carrier pigeon straight to the President of Curaçao. I AM APPEALING TO YOUR CONSCIENCE AND MORALITY once again: Stop the fraud. Answer the questions. RETURN WHAT YOU HAVE STOLEN!

At first I was not sure about online betting, but this app felt okay to use. I verified my account and after that everything was simple to understand. Games are fun and I have not faced any issues with withdrawals. It's usually processed instantly after winning.

Scam company i do first deposit 600czk and offer is 1250fs and i dont get nothing !!! Poor chat one week waiting on answer i newer get another doposit here stay Away from MOSTBET!!!!!

Look at their pathetic reply! Once again, MostBet refuses to answer a single direct question. They just posted another automated, copy-pasted lie: "the task is still in progress".It has been 39 DAYS since July 3rd, 2026. A simple bank transfer does not take 39 days, and it does not require an endless "technical task." You are deliberately holding my 350 PLN hostage and playing for time!I asked you specific questions in my previous post, and you ignored every single one of them. Let me repeat them publicly so everyone can see your cowardice:1. What is the EXACT date my money will be sent?2. Why are you completely ignoring my 5 direct emails?3. Where is the official bank receipt or ARN/RRN tracking numbers if you actually processed anything?4. How does keeping a player's 350 PLN for 40 days show any respect for your customers?Your automated support bots won't silence me. Every day you delay my payout, I will make sure more people learn that MostBet is an unreliable platform that steals from its players. Stop the lies. Answer the questions and PAY ME MY MONEY! Such impertinent responses only show potential customers who you truly are and how you treat your customers. Any self-respecting company would solve such a problem in a flash, but Mostbet not only disrespects itself, but above all, disrespects its own players. Unfortunately, they have to rob them to make money. Please protect your money.

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This is by far the worst platform I have ever dealt with.I submitted six withdrawal requests on 2 July and have now been waiting for more than a month. Customer support repeatedly claimed that the Finance Department had already sent the funds, yet provided absolutely no evidence when I asked for transaction IDs, receipts, or payment references. Your latest response now says the task is still in progress, directly contradicting what your support team previously told me.I cannot wait a lifetime for my own money. Give me a specific timeframe within which this issue will be resolved. If you cannot provide a definite timeframe, cancel the withdrawals immediately and return the funds to my gaming account.The funds have not reached my wallet, and I have already provided my wallet statement proving this.This is completely unacceptable. The repeated contradictions, lack of evidence, and endless delays make Mostbet appear extremely untrustworthy and, frankly, scam! I CANNOT WAIT/SUFFER FOR THE FAULT FROM YOUR END. Game ID 279523414

Very disappointing experience with MostbetI made three deposits, but only one was credited to my account I spent three days arguing with customer support, trying to resolve the issue.Today, they told me that one of the deposits was supposedly never made, while the other one had already been sent back to my account. This is extremely frustrating, especially after providing information and repeatedly contacting support.The customer service was slow and unhelpful, and I had to spend days trying to get a simple deposit issue resolved.I would not recommend Mostbet based on my experience. Be very careful when depositing money, and keep all your payment receipts and transaction recordsId: 145269803