MostBet— player complaints: 172 in English

It has been 1 month I deposit 6000 Tk in my account..but amount has not been added in my betting account.I served all The required information like transfection screen shot, statement pdf, mobile video of my bank account e.t.c in several times.But there is no solve. They Just ask to wait and wait.so much embarrassing authority. ShamePlayer ID: 276163128 Transaction ID: DG371DZ4D1 Agent Number: 01326310796 Wallet Number: 01779339867 Date: 03/07/2026 Time: 09:14 PM  Amount: 6000

⭐☆☆☆☆ 0/5 – Absolutely Terrible ExperienceThis has been one of the most frustrating experiences I've ever had with an online betting platform.The finance team is unbelievably slow and provides no meaningful updates. A withdrawal that should have been processed within the stated timeframe remained pending for weeks with no proper explanation.The customer support team is equally disappointing. Every single day, I contacted them only to receive the same copy-paste response: "Please wait for an update from the finance team." No one takes ownership of the issue, and no one seems interested in actually helping.I also sent 7–8 emails to their official support addresses. Not a single email received a reply. At this point, I seriously question whether those email addresses are even monitored.To make matters worse, they don't provide any customer service phone number, nor are they willing to share any direct contact number for the finance or support team. If something goes wrong, you're left with nothing but automated responses and complete silence.When a company is quick to accept your deposits but becomes unreachable when it's time to process withdrawals or answer legitimate customer concerns, it naturally raises serious questions about its reliability and the way it treats its customers.Based on my experience, I cannot recommend this platform to anyone. If you value your money, your time, and responsive customer service, I suggest looking elsewhere.Can anyone provide telephone number of mostbet Bangladesh? Mostbet incase your eyes catch this review with the laziest and slowest workplace you guys got, share the telephone number.! No emails or live chat with a bunch of Alliens who has zero knowledge about the company itself or too lazy to work!ID 279523414Reply to Mostbet: I find it quite surprising that I am once again being informed of a technical glitch. Several weeks ago, I was advised that the technical issue had already been resolved, whereas your latest response indicates that the same issue still persists.More importantly, I believe the alleged technical glitch would only be relevant if I were still requesting that the withdrawal be processed to my wallet. That is no longer the case. My request is simply for the withdrawal to be cancelled and the funds returned to my gaming account.I appreciate that, before reversing the funds, you may need to ensure that no payment has already been made to my wallet in order to prevent any duplicate credit. To address that concern, I have already provided my wallet statement covering the period from the date the withdrawal requests were submitted until 1 August. The statement clearly demonstrates that I have not received any of the withdrawal amounts.In light of the above, I respectfully request that the withdrawal requests be cancelled and the funds credited back to my gaming account without any further unnecessary delay.Reply to MostbetCan you explain what's wrong exactly? And also, every platform does have a timeline to solve an issue and the procedure to be followed incase it takes longer to solve and the accountability. Keeping that in mind, can you provide me an average timeline to resolve the issue keeping in mind that already A MONTH passed since the withdrawal requests were made. One cannot wait without knowing the timeframe as this would mean that I might have to wait for lifetime. This is not usual practise. On top of that that's what your team says "Sorry sir, it is not possible for us to say these things. The department is looking into the matter, so please wait." when asked the following questions which is very reasonable for any customer to ask considering the fact that the fault is from Mostbet's end and not mine. The questions I asked: 1. why such delay 2. what exactly is wrong?3. When can I expect an outcome or update from your fast and the furious Finance team? (As I was informed that the team with outmost importance is handling my matter and it's been 30 days but still couldn't solve. Extreme contradiction)

Hey Mostbet I have my account freezed for months now and I have send you the documents you requested for still yet no response from you guys this is so bad you guys don’t want us to be winning but just losing our money always right I want you guys to release my funds

I play Aviator and slot games sometimes and also bet on cricket matches. It is better to have some sports knowledge and make your own strategy. Deposits and withdrawals have been smooth for me but I would still suggest to start slow and playing responsibly.

My Worst Experience with MostbetI have never experienced customer service this bad. If I had to rate it out of 10, I wouldn't even give it a 0. It deserves something like -6 or maybe even -7.I made a few withdrawal requests expecting them to be processed within the 72 hours that Mostbet advertises. Instead, I waited for almost 18 days.Every single day, I contacted customer support. Every single day, I was told, "Please wait, it will be solved soon." And if it wasn't that, I got replies to questions I never asked, vague explanations that had nothing to do with my issue, or simply "There is no update yet."The funniest part? Some support agents would suddenly disconnect the chat. Even better, when I started a new chat and the same agent appeared again, they disconnected immediately after seeing it was me. That's probably the fastest response I received from Mostbet.Not one person could explain why my money was delayed or tell me when I would actually receive it. Apparently, "soon" at Mostbet means whenever we feel like it.I also sent many emails to every support email address they provide. Not a single one was answered. It honestly makes me wonder why they even have email support if nobody is there to read or reply.To make things even worse, Mostbet doesn't provide a customer service phone number. If you have a serious issue, you simply can't speak to anyone. Your only option is live chat, where you are greeted with some copy-and-paste replies or some replies unrelated to your questio, instead of actual support.Because Mostbet kept delaying my withdrawals, my wallet reached its monthly receiving limit. I then requested that my withdrawals be cancelled so I could withdraw my money using another payment method. Even that simple request went nowhere.Then came the most unbelievable part. After all those delays, the support team told me that all of my money had already been sent to my wallet. That was simply false. I didn't receive a single penny. When I informed them, they asked for my wallet statement. I sent it immediately. Even after providing the proof they requested, they still made me wait without any solution.This entire experience has been nothing but delays, unanswered emails, misleading information, and support agents who seem far better at making customers wait than actually solving problems.From my experience, depositing money into Mostbet is easy. Getting your money back is the real challenge.Based on my experience, I cannot recommend Mostbet to anyone. If you value your money, your time, and your peace of mind, think twice before using this platform.Thank you Mostbet for the amazing support. Hats off!

Inr 25000 is not credited to my mostbet account Name: Arpita SinhaAccount no:46437607Amount 25000Issue: Deposit issueMode of trasfer: paytmUtr no: 621233777591

Mostbet is scam and fraud i am withdraw some money the bank has frozen my bank account the money has come your account is fraud money

Gaming id-67217647 20kinr- boim-512287596888@boi7-07-2026Hello MOSTBET. Its been 23days passed and I haven't received that amount yet... its shows your poor service. I have provided you bank statement and letter of my bank with stamp in that they clarify even your beneficiary account number ac no. 512210110006888 ifsc code- BKID0005122 and for your kind information i have paid on upi boim-512287596888@boi which was shown on your payment page and only bank have the authority to provide me bank account of that person. So as of now i have provided you what you ask for. Bank official Letter and beneficiary account number provided by the bank. SO TRANSFER MY ACCOUNT ASAP.otherwise I'll share my pathetic experience and your disgusting service will be shown here to every client...DON'T TROUBLE YOUR LEGIT CLIENT.

MostBet Refuses to Pay 2,000 EGP Withdrawal Using Fake Internal ReceiptsI requested a withdrawal of 2,000 EGP to my registered mobile e-wallet on July 13, 2026. MostBet marked the transaction as "Paid" on their system, but no funds were ever transferred or received.I provided full proof, including an official uncut live screen recording and an official PDF statement from my e-wallet provider, proving that the balance was never credited. Instead of investigating their failing payment gateway, MostBet relies on internal system receipts to claim the money was sent.This is a clear case of withholding player funds. A formal complaint has already been logged with the Curaçao Gaming Authority (CGA).I demand MostBet investigate this issue properly and release my 2,000 EGP immediately.

ANOTHER DAY OF WAITING FOR MY STOLEN MONEY.Day 26 of waiting for MostBet to release my money (350 PLN pending since July 3rd, 2026, and 100 PLN arbitrarily rejected).Instead of resolving legitimate withdrawal issues, MostBet is actively spending their time flagging, reporting, and deleting honest customer reviews on this platform to hide their abusive practices. I have a direct question for Trustpilot: Is it really acceptable that a company abusing its customers is allowed to manipulate its rating by censoring true experiences? How does allowing a dishonest operator to wipe away legitimate feedback reflect on Trustpilot’s own integrity and reliability as a review platform?For the record: I have already opened a formal dispute case against MostBet on Casino.Guru, where the investigation is currently ongoing. Yet, MostBet still feels no obligation whatsoever to return the money they effectively stole from me. They blocked my verified account (Player ID: 267998888), ghosted me on live chat, and refuse to provide any bank receipts (ARN/RRN numbers). DO NOT TRUST THIS CASINO. STAY AWAY IF YOU VALUE YOUR MONEY!

FRAUD THIS MOSTBET IS MAKING ME SICK SINCE 16july my deposit is not came yet in id 23414285 and there customer support has only one answer"Finance team is working on your request " and my money is not came yet, all required statement given to them still not depositing my ammount neither return back to bank, On my. Last review also they told but no email or reply from them regarding update on my moneyThese are frauds and fraud merchant account which they make deposit in, I want my money Mostbet soon😑😑This is ridiculous

I have been waiting for my withdrawal of 3000 PKR for over 1.5 months (Case ID: SR7619480, Gaming ID: 279166712). Live chat support and email support are continuously ignoring my messages and giving useless automated replies. My money is completely stuck and they are refusing to clear it. Be aware of this platform, total scam!UPDATE (28 July 2026):Still NO resolution for Case ID: SR7619480 (Gaming ID: 279166712). Mostbet support team replied to my review and sent an email asking for proof. I provided EVERY requested evidence via email:Full video recording of my account activity.Official app withdrawal slip showing '03358330040JAZZCASH_BILLING' (Transaction No. 140985286).Official complaint response email from JazzCash Complaints Support explicitly stating NO funds were ever received in my account.Despite receiving all solid proofs, support has stopped responding and my 3000 PKR withdrawal is still stuck. Extremely poor service and misleading replies. Please clear my pending payment immediately.

I deposited 999.38Rs in UPI jkbmerc00750288@jkb on 16july 2026 i.e. 1000Rs deposite not came yet in my gaming account 23414285, continuously customer support is ignoring and just telling we have raise ticket and sent to finance team but still my ammount not came. What is this Mostbet 😑

Can't Withdraw My Money at All – Complete Scam (Reply to Mostbet)Gaming ID: [280239656]Mostbet replied saying I need to meet wagering requirements.I have already completed every wagering process multiple times with odds above 1.3. My balance clearly shows ₹1000.Despite this, for the last 13 days the platform completely blocks withdrawal. It shows "no available amount" even though money is in the account.They give contradictory excuses, fake service request numbers, and keep saying "under review". This is not a delay — I cannot withdraw at all.Avoid Mostbet. They happily take deposits but make withdrawal impossible. Worst gambling site.Rating: 1/5Plz resolve these do not give fake replies and delays

Scam scam scam!!!! I haven't received the withdrawal I requested for a week now id : 280714308

Issue was not resolved. My deposit was not received last 20 days. Id 126779481. I have sent my statement many times but not resolved yet Bank was confirmed that The amount was credited on FLASHSHOP TRADERS OPC PVT LTD, account (Account Number: 190402000000532, IFSC Code: IOBA0001904) on 01-07-2026 with transaction ID/ RRN 609458219612.But issue was not resolved yet

Acct #278651386Mostbet was not like this earlier, but now the platform is unsafe for users.My account was blocked in the first week of July. On 10th July, they requested a long list of documents, which I managed to gather with great difficulty and submitted on 12th July. Even after two days, I did not receive any response, so I sent a follow-up message on 15th July. However, there has still been no response from their end. As per their protocol, they are supposed to contact the user within 24–48 hours after the documents are submitted and then schedule a verification call. I am ready to complete the verification, but they are not ready to proceed.It seems they do this regularly to users and freeze accounts just to hold their money. I want to ask one simple question: if they do not want users to play, then close the application, but stop robbing users. Users cannot create any activity on your platform that you later consider suspicious. If a user is unaware and the activity appears suspicious, notify them first before freezing the account. What do you want to prove after freezing the account? Your actions clearly show that you are not supporting users.This is not how a trusted betting company should operate. I have completely lost trust and would strongly warn others not to keep large balances on this platform.

Gaming ID:273566396Absolutely terrible experience with Mostbet.I made two deposits of ₹10,000 each, but neither amount was credited to my gaming account.Transaction 1* Date: 10 June 2026 – 7:03 PM* Amount: ₹10,000* UPI UTR: 616154268790Transaction 2* Date: 18 June 2026 – 1:33 PM* Amount: ₹10,000* UPI UTR: 616940553056Both transactions were made through Google Pay from my Punjab National Bank account. My bank has officially verified both payments and issued a written confirmation stating that the transactions were successful and the funds were credited to the beneficiary bank. I have also submitted my complete bank statement, official bank confirmation letter, UTR numbers, transaction IDs, and every document requested.Despite all this evidence, Mostbet continues to claim that the payments were “unsuccessful” without providing any proof. They just keep sending the same copy-paste replies.Their live chat is equally frustrating. Every day they tell me to “wait” and repeatedly ask for the same documents that I have already submitted multiple times. Weeks have passed, yet there has been no genuine investigation or resolution.On top of that, my previous Trustpilot reviews have repeatedly been removed, even though I am sharing my real experience with genuine transaction details.If an official bank confirmation is still not enough for Mostbet, I honestly don’t know what evidence they expect from customers.Avoid this platform if you value your money. Their customer support has been extremely disappointing, and my ₹20,000 is still unresolved despite clear proof of successful payment.It’s utter harassment. How can you call my transactions unsuccessful when the bank letter has been provided to you. I demand my money back asap.

This is my daily update on how MostBet treats verified players. Today is DAY 15 of waiting for my 350 PLN withdrawal (requested on July 3rd, 2026). On top of that, they are still rejecting my other attempts to withdraw funds (like a separate 100 PLN).MostBet aggressively advertises "fast and seamless withdrawals" to attract new customers. Let me tell you the truth: this is a cheap marketing trick and an absolute lie. Getting your money out of this casino is an absolute horror story. Every single payout takes weeks of constant fighting.This is not my first time dealing with this. Just recently, they held my 1000 PLN hostage for over a month, and they only released it after I made a massive public scene. Now, they are using the exact same stalling tactics again, hoping I will give up or lose it back.I have undeniable proof of everything – screenshots of my transaction history, bank statements proving NO money has arrived, and logs of their useless copy-paste customer support chat.MostBet is an unreliable platform that traps your funds. Avoid them at all costs!Player ID: 267998888Status: Still waiting, still ignored.

Gaming id-67217647 20kinr- boim-512287596888@boi7-07-2026This is the worst and non-reliable platform I've ever seen. WORST AND PATHETIC SERVICE. for one deposit , i have to write a daily review about my concern. They are FRAUDSTERS and still talking about verifications and other stuff , if you guys have reliable support its not hard to track payment via utr . They are going to digest your money and making you fool in terms of every aspect. They are demanding for bank statement video of statement in which transaction clearly visible to them. THIS TIME I AM NOT POSTING DAILY REVIEW SO THAT EVERYONE CAN SEE THAT , HOW IRRESPONSIBLE AND FRAUDSTERS THEY ARE.POOR PLATFORM