Mellstroy Casino - Player's funds are confiscated due to unsupported network.
The player from Poland successfully deposited 0.2999904 ETH to Mellstroy Casino, but the funds were never credited to his account because he used an unsupported network for the transaction. He had contacted support and sought assistance in recovering his funds, providing relevant documentation for investigation. We reviewed the case and rejected the complaint because the deposit had been made via an unsupported token/network, so no successful credit was expected. The casino had already confirmed that the transaction was not recoverable, and we could not fault the casino or request compensation.The player from Poland successfully deposited 0.2999904 ETH to Mellstroy Casino, but the funds were never credited to his account because he used an unsupported network for the transaction. He had contacted support and sought assistance in recovering his funds, providing relevant documentation for investigation. We reviewed the case and rejected the complaint because the deposit had been made via an unsupported token/network, so no successful credit was expected. The casino had already confirmed that the transaction was not recoverable, and we could not fault the casino or request compensation. Written by TomasComplaint Specialist Submitted: 17 Aug 2026 | Closed : 25 Aug 2026Automatic translation:
