Subject
Subject: Formal Complaint Against Melbet (License No. 8048/JAZ) – Unfair Account Blocking and Withholding of WinningsDear Sir/Madam,I am writing to lodge a formal complaint against Melbet, operating under License No. 8048/JAZ, regarding what I believe to be unfair treatment, unreasonable verification practices, and the withholding of my legitimate winnings.Complainant Details:Name: Zain KhanCountry: PakistanMelbet Account ID: 1533832591Registered Mobile Numbers: 0327 2724444 / 0336 7266355I deposited funds into my Melbet account and actively used their platform. While I was losing money, there were no issues with my account or withdrawals. However, once I started winning and requested a withdrawal, Melbet's security team repeatedly imposed additional verification requirements.Initially, I was asked to provide a selfie while holding my identity card, which I submitted. Subsequently, I was asked to provide my birth certificate, which I also supplied. Despite complying with every request, Melbet continued to introduce new and additional verification requirements without providing any clear justification.This verification process continued for approximately 25 days, during which I remained unable to withdraw my winnings. After repeatedly fulfilling their demands, I was informed that my account had been permanently blocked, and I would not be able to withdraw my funds.My outstanding winning amount is PKR 3,723,200.I believe these actions are unfair and constitute an abuse of the verification process to avoid paying legitimate winnings. I respectfully request that your authority investigate this matter, review Melbet's conduct, and assist me in recovering my outstanding funds.I am attaching supporting evidence, including:Deposit records and transaction history;Screenshots of communications with Melbet's security and support teams;Proof of compliance with all verification requests;Evidence of the account blockage and withdrawal refusal.I kindly ask for your intervention and a thorough investigation into this matter. Your assistance in helping me recover my winnings would be greatly appreciated.Thank you for your time and consideration. I look forward to your response.Yours faithfully,Zain KhanPakistanMelbet Account ID: 1533832591Mobile: 0327 2724444 / 0336 7266355
