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MelBet — player complaint #21237, 2026-09-06: withheld payouts

MelBet: a player complaint filed on 2026-09-06, about withheld payouts. Published on Trustpilot. One of 140 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-06 Trustpilot Withheld payouts

I had the worst experience with Melbet

I had the worst experience with MelBet.I created my account, completed KYC verification, and everything was going fine until I tried to withdraw.I deposited $20 via Visa, and my current main-account balance is $66.50. The separate $20 bonus was already lost and is not the money I am trying to withdraw.When I tried to withdraw, the withdrawal methods applicable to my account were disabled/greyed out. I contacted customer support and repeatedly received the same answer: “technical issues,” with no specific explanation or timeframe.I then checked another account belonging to a friend who was physically with me, and the withdrawal methods were available on his account. This made it particularly unclear why my account could not withdraw.I contacted customer support again, and the experience was extremely frustrating. I was given no meaningful explanation or solution. During one conversation, the agent eventually hung up while I was asking her not to.I have contacted MelBet by email and am still going back and forth trying to get a clear explanation.All of this happened on my first day using MelBet. I have already spent approximately $10 on international calls trying to resolve an issue that should have been straightforward.I am not asking for special treatment. I simply want to know why withdrawals are disabled on my account and what I need to do to withdraw my legitimate balance.I will update this review if the issue is actually resolved.User: 1792578717

Complaint data

Case number
#21237
Filed
2026-09-06
Status
Status unknown
Category
Withheld payouts
Place among complaints about MelBet
25 of 140 by date, newest first
Source
Trustpilot — original ↗
Text
235 words, as published

All 140 English-language complaints about MelBet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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