Withdrawal Issue – Requesting Help to Resolve
My Account ID: 1721524141Name: Joynub AraAmount: 167,102 BDTI deposited using Nagad Paykassma and Rocket Free on Melbet. My last deposit was 18,000 BDT via Nagad Paykassma on 23.08.2026 at 5:44 AM. I played fairly and my balance grew to 167,102 BDT.The Issue:Until 23.08.2026, withdrawals were working fine. Sometimes they were rejected, but on second try they were approved. After my last deposit, I am unable to withdraw.Every time I try, I get this message:"Withdrawals can only be made using the same payment details as those that were used to deposit funds into your account. If you use various payment methods to make deposits, the withdrawals you make should be proportionate to the amount deposited via each payment method."What I have done so far:· Contacted customer support 20+ times· Emailed complaints section· Emailed general supportResponse I received:· Support says: "Wait 3 hours / 24 hours"· No one has said my withdrawal is permanently blocked· No one has asked for any documents yet· Complaints section has not replied yetMy Request:Dear Melbet Team,I am politely requesting you to look into my withdrawal issue and enable the withdrawal option for my account. I have used both Nagad Paykassma and Rocket Free for deposits, and I am happy to provide any documents you need for verification.Please let me know if you need any information from my side. I am ready to cooperate fully.I believe this is a technical or procedural issue, and I hope you will resolve it soon.Thank you for your understanding.Reply:Dear Melbet Team,Thank you for your response.I appreciate that my case is under investigation. I kindly request you to complete the investigation as soon as possible and enable my withdrawal.I am ready to provide any documents or information you need from my side. Please let me know if you require anything.I hope to receive a positive update soon.Thank you for your cooperation.Account ID: 1721524141Name: Joynub Ara
