Locowin Casino - Player’s withdrawal has been delayed.
The player from the Netherlands had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. He reported that a €280 withdrawal had been cancelled, the funds were returned to his account, and he then lost access to the account before noticing his balance had dropped; he also said a second €180 withdrawal had been cancelled without explanation. We asked for further evidence and clarification, but the casino did not provide a satisfactory response and ignored our attempts to obtain its explanation. As a result, we were unable to move the case forward and the complaint was closed as unresolved.The player from the Netherlands had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not been received yet. He reported that a €280 withdrawal had been cancelled, the funds were returned to his account, and he then lost access to the account before noticing his balance had dropped; he also said a second €180 withdrawal had been cancelled without explanation. We asked for further evidence and clarification, but the casino did not provide a satisfactory response and ignored our attempts to obtain its explanation. As a result, we were unable to move the case forward and the complaint was closed as unresolved. Written by JeanCasino Analyst & Complaint Specialist Submitted: 16 Oct 2026 | Unresolved : 26 Oct 2026Automatic translation:
