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Ice36 — player complaint #61291, 2022-04-27: withheld payouts

Ice36: a player complaint filed on 2022-04-27, about withheld payouts, 140 GBP in dispute, status — resolved. Published on CasinoReviews. One of 5 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2022-04-27 CasinoReviews Withheld payouts Resolved

Ice36 - delayed payment

Made a deposit of £30, played for a while then withdrew £70. Next day deposited total of £100, played for a while and then tried to withdraw £140, asked for proof of ID which i uploaded and they said would be processed in 12 hours if not to contact them. However after 12 hours i hadn’t heard anything so attempted to contact them through live chat and after three days still haven’t received a response. I also sent an email to them, but it keeps getting returned. So now i’m unable to contact them and not sure what to do now? Thanks

Complaint data

Case number
#61291
Filed
2022-04-27
Status
Resolved
Category
Withheld payouts
Disputed sum
140 GBP
Place among complaints about Ice36
2 of 5 by date, newest first
Source
CasinoReviews — original ↗
Text
102 words, as published

The summary, statuses and disputed sums are on the operator page.

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