Hyper Casino — player complaint #61479, 2022-02-07: withheld payouts
Hyper Casino: a player complaint filed on 2022-02-07, about withheld payouts, 20,000 GBP in dispute, status — resolved. Published on CasinoReviews. One of 33 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
20k GBP are being withheld on Hyper Casino pending a request for third party bank statements because I received some transfers from friends on Much Better while depositing across 3 brands owned by L&L Europe Ltd:
All British Casino
Yako Casino
Hyper Casino
- I have submitted full KYC that I can provide for myself, but for obvious reasons I do not have access to third party bank statements
- I always had sufficient balance in my bank account to fund the deposits I made and the majority of funds deposited originated directly from my bank account and never interfered with the transfers received on Much Better. I just used the funds that were already available in my Much Better account, because that is what the e-wallet is for
- None of the funds on Hyper Casino where I am trying to withdraw are related to the transfers from third partied where bank statements are requested
Regards,
