Holy Luck Casino - Player's account is restricted and winnings confiscated.
The player from Norway experienced issues with Holyluck, as his account was restricted and he could not log in after months of verification. Upon final approval, he requested that the restrictions be lifted so he could withdraw his winnings, but the casino claimed he had breached the terms, which he denied. He said he had played slots with an active deposit bonus that he completed, and the casino did not specify any concrete rule violation. We were unable to proceed because Holyluck had a long record of not responding to our attempts to resolve complaints. As a result, the complaint was closed as unresolved due to the casino’s lack of cooperation.The player from Norway experienced issues with Holyluck, as his account was restricted and he could not log in after months of verification. Upon final approval, he requested that the restrictions be lifted so he could withdraw his winnings, but the casino claimed he had breached the terms, which he denied. He said he had played slots with an active deposit bonus that he completed, and the casino did not specify any concrete rule violation. We were unable to proceed because Holyluck had a long record of not responding to our attempts to resolve complaints. As a result, the complaint was closed as unresolved due to the casino’s lack of cooperation. Written by SamuelCasino Analyst & Complaint Specialist Submitted: 27 Oct 2026 | Unresolved : 03 Nov 2026Automatic translation:
