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Casumo — player complaint #66334, 2017-07-31: account blocks

Casumo: a player complaint filed on 2017-07-31, about account blocks, 551 GBP in dispute, status — rejected. Published on CasinoReviews. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2017-07-31 CasinoReviews Rejected

Casumo - Account closed withheld my winnings

I opened a account deposited 20 pounds played over a couple of days then after winning streak i made a withdrawal request £551 also had a chat with live chat on casumo website and was told that i would have my withdrawal within 23 hours so i tired to login the next day to find out they had closed my account claiming i had multiple accounts and that my withdrawal was denied and i would get nothing

Complaint data

Case number
#66334
Filed
2017-07-31
Status
Rejected
Category
Account blocks
Disputed sum
551 GBP
Place among complaints about Casumo
290 of 295 by date, newest first
Source
CasinoReviews — original ↗
Text
77 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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