Casumo — player complaint #5568, 2026-06-30: withheld payouts
Casumo: a player complaint filed on 2026-06-30, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Awful service went from instant withdrawals to nothing in days, contacted support and was told the same thing 3 times and yet nothing has changed terrible casino won’t ever be using again Edit: I’ve been trying to get into contact with absolutely anyone helpful and all I keep getting is “we have a high volume of requests rest assured it’s being looked at” I have been told this by at least 5 members of the support staff on the app, they say nothing more. I have also emailed as replied to by casumo on here and still haven’t received anything back Truly shocking service and never in my life have I had this hassle of getting money I rightfully won
