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Casumo — player complaint #27862, 2026-10-01: withheld payouts

Casumo: a player complaint filed on 2026-10-01, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-10-01 Trustpilot Withheld payouts

NOT GIVING MONEY TO A PAYING PLAYER

It is now the 1/10/2026.. i with drew £800 from casumo casino on 16th sept 26... still no money in my account and no idea what is going on.. very poor and seems to be fraudilant.. same responses on a script live chat and from replies of people on this site. No one cares and no urgency to get my funds resolved. Not sure where to fo with this or who to contact as surley this is illegal to not give someone therr money aspecial when they take money from them on the site. I will be researching the relevent steps to proceed with some support with my case.. Shocking is an understament

Complaint data

Case number
#27862
Filed
2026-10-01
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
13 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
113 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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