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Casumo — player complaint #26827, 2026-09-26: withheld payouts

Casumo: a player complaint filed on 2026-09-26, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-26 Trustpilot Withheld payouts

Scam site or real ? 🙄

Been 9 days still no wirhdrawal response.. i have £800 requested on 16th sept. I have written 3 different reviews on my differnt emails complaining about my money not been sent.. this is a joke, they will take your money but never pay out.. i actual belive its a scam company and will be doing all i can to write bad reviews until my money is sent promtly.. not seen one bit of evidence that they care about there customers.. scrit responses and script process to these reviews. Please prove me wrong and i will upade my review.

Complaint data

Case number
#26827
Filed
2026-09-26
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
20 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
98 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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