Casumo — player complaint #24836, 2026-09-16: withheld payouts
Casumo: a player complaint filed on 2026-09-16, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hi this is like 11-12 reviews i make hereNothing happening , Customer service is awful, been told my withdrawal will be processed soon after being verified over 37 days ago. Is just highlighted in red when I go to my transactions saying amount pending and nothing has changed when I ask what's happening with my review. Same answer like a loop So I was told that revenue team where treating my case as a priority and been flagged still have heard nothing? I sent many emailSubjected “Trustpilot”Email been ignore Don’t play the website😡😡😡😡😡
