Casumo — player complaint #20433, 2026-09-01: verification
Casumo: a player complaint filed on 2026-09-01, about verification. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Verification should take place before you are allowed to play, not when you make a withdrawal, or at least try. I was told 2 days ago verification would take a few hours, told the same yesterday, but told today it would be 72 hours, and only then will things be escalated after 72 hours have passed. Awful, wish I’d read the reviews before I deposited in good faith.
