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Casumo — player complaint #19375, 2026-08-27: withheld payouts

Casumo: a player complaint filed on 2026-08-27, about withheld payouts. Published on Trustpilot. One of 295 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-27 Trustpilot Withheld payouts

AVOID AT ALL COSTS!!!

AVOID AT ALL COSTS!!!! Now coming up to 20 days no withdrawal of my held funds of £275 told I’ll be made a priority also been told to email and in the email reply told I’ll have to wait another 8 weeks even though I have deposited and withdrawn since through my updated and verified Apple Pay method but they are still holding my £275 winnings and now have no faith in the company to receive my funds unless I go to court as just going in circles on live chat

Complaint data

Case number
#19375
Filed
2026-08-27
Status
Status unknown
Category
Withheld payouts
Place among complaints about Casumo
102 of 295 by date, newest first
Source
Trustpilot — original ↗
Text
91 words, as published

All 295 English-language complaints about Casumo — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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