Casoola — player complaint #63440, 2020-07-22: withheld payouts

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2020-07-22 CasinoReviews Withheld payouts Resolved

Casoola - Payout issues

Hi, I was fortunate enough to hit a big win at Casoola and I withdrew on the 15th May £8420. I have not received funds yet and also have heard that Casoola's UK license has now been suspended. I am really worried that because of this they will not pay, googling it seems they are very bad for stalling anyway. Could you please help to put a little pressure on them to pay out? Despite being verified anyway they asked for selfies with a handwritten note and holding bank card, passport etc. This has been provided. Thanks in advance for any help you can give

Complaint data

Case number: #63440
Filed: 2020-07-22
Status: Resolved
Category: Withheld payouts
Disputed sum: 8,420 GBP
Place among complaints about Casoola: 14 of 18 by date, newest first
Source: CasinoReviews — original ↗
Text: 105 words, as published

The summary, statuses and disputed sums are on the operator page.

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