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Casoola — player complaint #62194, 2021-06-01: withheld payouts

Casoola: a player complaint filed on 2021-06-01, about withheld payouts, 1,000 GBP in dispute, status — resolved. Published on CasinoReviews. One of 18 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-06-01 CasinoReviews Withheld payouts Resolved

Casoola - Withdrawal request

I deposited £100 won £1000 withdrew it out on the 24th of may still pending on the 1st June had no emails from them asking for verification or anything contacted live chat 3 times and it’s the same story every time thank you for your patience we have contacted the relevant department please can you help me get my money.

Complaint data

Case number
#62194
Filed
2021-06-01
Status
Resolved
Category
Withheld payouts
Disputed sum
1,000 GBP
Place among complaints about Casoola
6 of 18 by date, newest first
Source
CasinoReviews — original ↗
Text
60 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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