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Casoola — player complaint #62189, 2021-06-03: withheld payouts

Casoola: a player complaint filed on 2021-06-03, about withheld payouts, 183 GBP in dispute, status — resolved. Published on CasinoReviews. One of 18 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-06-03 CasinoReviews Withheld payouts Resolved

Casoola - withdrawal

On the 25/05/2021 I withdrew £183 from this site, I’ve live chatted and can never get through to speak to someone, I’ve sent numerous messages and heard nothing. It’s been well over a week and the process is 72 hours, can you please help me claim my winnings.

Complaint data

Case number
#62189
Filed
2021-06-03
Status
Resolved
Category
Withheld payouts
Disputed sum
183 GBP
Place among complaints about Casoola
5 of 18 by date, newest first
Source
CasinoReviews — original ↗
Text
48 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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