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BitStarz — player complaint #71352, 2017-01-28: account blocks

BitStarz: a player complaint filed on 2017-01-28, about account blocks. Published on Casinomeister. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2017-01-28 Casinomeister

Bitstarz - now they ask for passports

Made my first deposit there as lsuatf. Depoisted .05 bitcoins and never accepted, any kind of bonus, played for a long time and won 3 bitcoins and now they ask for passports and all types of proof of identity. I thought the purpose of bitcoins and paying the extra amount for them is not to go through this process. Chris in support shut my account down and they stole my winnings. Its a shame bitcoins are not safe when the casino has no risk of a charge back in the future. Who certifies this casino so I can report this?

Complaint data

Case number
#71352
Filed
2017-01-28
Status
Status unknown
Category
Account blocks
Place among complaints about BitStarz
257 of 260 by date, newest first
Source
Casinomeister — original ↗
Text
100 words, as published

All 260 English-language complaints about BitStarz — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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