These guys do whatever they want and there's no one out there to stop them.
Whatever the good reviews here, there's a fact that makes this casino untrustable and it is that they can do whatever they want whenever they want and get away with it.In my particular case, after being a good loyal customer for a long time, I made use of a promotion they put every 40 days or so that consists in receiving 25% cashback for live casino losses up to usd 200. Of course I made use of it and in the best mathematical way possible, which is a big one time bet in the game of baccarat.This is NOT IN ANY WAY abuse of the promotion; what it is, is USE of it. Now, if they are so st**id, as to put such a gift, the least they should do is honor it. Let me tell you what happened: I won the single bet and they confiscated my money and closed my account. AS SIMPLE AS THAT, THEY JUST DID NOT LIKE AN INTELLIGENT USE OF THEIR NON-INTELLIGENT PROMO.And I repeat, my bet was made with my own legitimate deposited money.THERE'S NOTHING HERE TO DISCUSS, AND THERE WOULD BE NO JUDGE IN THE WORLD THAT WOULD NOT RULE ON MY SIDE... but there isn't such a judge since they are held on a remote lawless jurisdiction.Bottom line: be aware that if they just do not like something they can do whatever they want without any consequence whatsoever(except of this writing maybe), because it's YOUR money that is at risk.THIS IS THE REPLY TO THEIR REPLY:THIS IS A BLATANT LIE, AND THEY HAVE THE DARE TO CALL THIS LAUNDERING BECAUSE THEY ABSOLUTELY HAVE NO ARGUABLE EXCUSE FOR CONFISCATING MONEY SINCE THEY JUST DID NOT LIKE SOMEONE MAKING LEGITIMATE INTELLIGENT USE OF A ST**ID PROMO THAT THEY ARE NOT HAPPY TO HONOR.I would ask Olle, if you are so legally perfect and urinate holy water, then why have your company chosen a so badly reputated regulator??The problem here is NOT that you closed my account; if that were the case I would not even waste a minute in writing about your forgettable company. The problem here is that you CONFISCATED AND KEPT my money, and you could get away with it because you are in a lawless jurisdiction.
