Skip to main content

BitStarz — player complaint #63331, 2020-08-18: verification

BitStarz: a player complaint filed on 2020-08-18, about verification, status — resolved. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-08-18 CasinoReviews Verification Resolved

BITSTARZ - CASINO REFUSES TO PAY MY WINNINGS

I requested to be paid out on my $90 of winnings and this casino refuses to pay me. They tell me that they need me to submit my ID and transactions proof. I have sent this to them and then they said they did not get it. I sent it a second time and they are still refusing to pay. Their emails and previous messages say that I will be paid when they receive the documentation that I have already sent twice. Today they now are saying that I must "take a selfie in front of today's newspaper and then sign it and send this" First of all I haven't bought a newspaper in years (who does anymore) and second I don't even have a cell phone. I am a 78 yr old lady who is now being cheated out of her winnngs!

Complaint data

Case number
#63331
Filed
2020-08-18
Status
Resolved
Category
Verification
Place among complaints about BitStarz
218 of 260 by date, newest first
Source
CasinoReviews — original ↗
Text
143 words, as published

All 260 English-language complaints about BitStarz — as a list by date; the summary, statuses and disputed sums are on the operator page.

Similar complaints about BitStarz: verification

Verification at other operators

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open
Gold sponsor

Impressions, clicks and code copies — open statistics. We keep the numbers public for the same reason NeBlask itself is public. Become a sponsor