BitStarz — player complaint #64629, 2019-09-26: account blocks
BitStarz: a player complaint filed on 2019-09-26, about account blocks, status — rejected. Published on CasinoReviews. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
BitStarz - casino take my deposit but dont pay my winnig
I registered on the site and sent all the required documents the account was activated I deposited more than 5000 € in various transactions
yesterday I won € 1400 after requesting the withdrawal and sending credit card photos and everything that was requested to me for the umpteenth time the casino has decided to block my account by confiscating my winnings, this behavior is illegal is not It is possible that a casino does not have problems accepting deposits and decides later not to pay the winnings.
the curacao law says that an online gambling site cannot accept money if the account is not verified. in case they are accepted by mistake they must be completely refounded
