BitStarz — player complaint #4604, 2026-01-05: withheld payouts
BitStarz: a player complaint filed on 2026-01-05, about withheld payouts. Published on Trustpilot. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Extremely hard to cashout, poor UI, disgusting customer service and scammy deposit bonus requesting 40X wager and locking all of your deposited money until you wagered the 0.01% chance 40x. Definitely the worst online casino site I ever tried. EDIT (after bitstarz reply): its funny that they say that the odds being abysmal but on their site it says something like: "Take this bonus, and only wager 40x the amount, its not that hard!"... it's mathematically impossible to have 50% of the people leaving with a substantial amount. Anyways I'm not delusional and not complaining about losing money or the odds out of the 40x wager, I took countless support conversations and threatening them of me going to their licensee to finally be able to withdraw my cash. DO NOT gamble there!
