BitStarz — player complaint #4601, 2026-01-01: withheld payouts
BitStarz: a player complaint filed on 2026-01-01, about withheld payouts. Published on Trustpilot. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
DO NOT USE THIS CASINO IF YOU WANT TO WITHDRAW YOUR WINNINGS
DO NOT USE THIS CASINO IF YOU WANT TO WITHDRAW YOUR MONEY AS THEY TRY THEIR HARDEST NOT TO PAY OUT!Used their casino for a few weeks made a few crypto deposits.Today tried I make a withdrawal, OMG so many hoops to go through for the withdrawal.Now this is a crypto deposit so no risk, they wanted the following initially.1. Selfie with ID2. Front and back of drivers licence3. Tax document utility bill or phone bill Provided all of this then asked for a selfie with newspaper and id with today’s date and my signature on it, provided it!Then they wanted another selfie of me by any street sign near my house or identifying land mark.Are they serious it’s only a $141 withdrawal.Can’t believe it.
