BitStarz — player complaint #4552, 2026-04-30: account blocks
BitStarz: a player complaint filed on 2026-04-30, about account blocks. Published on Trustpilot. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Stay away from this BitStarz casino!!!After registering, I uploaded documents to verify my account. After a couple of hours, I contacted the live chat because my documents were still pending. The agent responded, “Verification is only required when you make a withdrawal.”I spent $300 on this site because I kept losing. But when I tried to withdraw $70, they suspended my account without notice. I contacted live chat, and after 5 to 10 minutes, I received an email from support.They confiscated my winnings—the $70 withdrawal—and claimed that I have multiple accounts. This is a scam! At the beginning, I wanted to verify my account, but when I tried to withdraw, they suddenly accused me of having multiple accounts.Condolences, BitStarz—that’s my tip. Keep my money.SCAM BUGS.
