Betandplay Casino — player complaint #28782, 2026-10-03: withheld payouts
Betandplay Casino: a player complaint filed on 2026-10-03, about withheld payouts, 1,500 EUR in dispute. Published on AskGamblers. One of 16 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Reason: Delayed payment
I have been a long-time VIP player at this casino, but unfortunately, my withdrawal is not being processed. I have a pending withdrawal of €1,500 for 7 days. I won this amount using real money; I did not use any bonus. The casino staff only sends standard responses and is unhelpful. The VIP managers are no longer active, and the casino's official email address is unreachable. I am therefore asking for your help.