888 — player complaint #66468, 2017-04-10: withheld payouts
888: a player complaint filed on 2017-04-10, about withheld payouts, 850 GBP in dispute, status — resolved. Published on CasinoReviews. One of 187 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I need some advice - I opened an account with Top Top Casino (registered with Gambling Commission as you suggested!) and did really well and won £850. They have since told me they are not paying out because I self-excluded at one of their sister casinos 888 ... are they allowed to do this? Seems very unfair as when you lose money at a self-excluded partner casino they don't pay it back! I was reading their terms and conditions and this seems like it is the case but just wanted to check. Many thanks. [EDIT]
