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888 — player complaint #65200, 2019-03-23: withheld payouts

888: a player complaint filed on 2019-03-23, about withheld payouts, 1,908 GBP in dispute, status — rejected. Published on CasinoReviews. One of 187 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2019-03-23 CasinoReviews Withheld payouts Rejected

888 - Refund

My PayPal account was used on an account not in my name on the 888 casino, I do not know who has used it but they have emailed me and confirmed that it has been used and £1908 has been taken from my bank account. They have said they would not have paid had anything been won but will not refund the deposits. They have told me to contact PayPal which I have done and PayPal has told me contact the casino so I am just being passed back and forth. I don't feel its fair that they get to keep my money so can you do anything about it?

Complaint data

Case number
#65200
Filed
2019-03-23
Status
Rejected
Category
Withheld payouts
Disputed sum
1,908 GBP
Place among complaints about 888
183 of 187 by date, newest first
Source
CasinoReviews — original ↗
Text
110 words, as published

All 187 English-language complaints about 888 — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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