7 Spins— player complaints: 6 in English

I really do not know what casino it is it where my money went but I had read though my last three months if bank statements and I came across these payments unbeknownst to me until now. I have had in total $75 taken from my account both on the 5/5/2020. I would like to request a full refund of that money as I have not authorised it by any means for you to take my money. I would like to do this civilly so I won't have to get the fraudulent activity team on this matter through my bank I have to take some of the blame though as obviously someone has seen my ATM card for them in order to do this. As it is things are very tight for me as iam in a disability pension and my money has to last me from fortnight to fortnight. I apologize for any inconvenience to you here is my email address it's [EDIT].

My account is fully verified i have win 100$ and to request withdrawal they have tell me i need make a deposit then i have do and request withdrawal, after some days they have sent an email that my withdrawal was been approved and i have a screenshot of this email then they blocked my account and sent me another email to tell me that my account is closed due " We have reviewed your account and wish to inform you it was closed due to several inconsistencies found on it." It's really crazy to verify my document, then tell me deposit then tell that my withdrawal is approved and at the end closed account due something general that don't have any sense and mean that it's a clear scam attempt so i need my winning then they can closed my account i don't trust them from now !

They decided not to payout my $1130. We sent the required documents on the 15th of March 2019.

On the 20th september I had $1000 pending withdrawlthis casino said that i was denied my winnings because i broke one of there bonus rules now i never claimed a bonus on this deposit ive tried contacting them on numerous occasions but the wont respond at all all i want is the money i won fair and square

I want to withdraw but can not do do unless they verify me. Now I have been waiting over 7 days for them to verify my address. l have submitted more than sufficient paperwork during the last week and a half for them to be able to verify me. I have withdrawn 10 times thst by other casinos and never had a days trouble. But 7spins are not doing what they suppose to be doing. I have never even received a confirmation letter stating the upload of my documents. When I go to live chat they just don't answer me. Now i need someone higher up to take this further.

My user id is [EDIT] Email use for the account is [EDIT] On Feb 19-2014, I had sign up at 7 spins casino and take the sign up offer. I had played only slot game and from the beginning til the end I had bet the same amount of $100 til the wager requirement is complete. When I complete all the wager I had a total balance of $25075. Since the support told me that they have a requirement for different level for withdraw so I am only allow to submit a request of $1000. Which I did and also I had request an email from them to ask me to provide my personal document like ID and phone bill. During the waiting process I had login to my account and continue to try some more luck and after few day when I try to login to my account I wasn't able to so I contact their live support they give me a email address to contact as they say I had to email them directly. After I had receive an reply email from them that my account is temporarily disabled. ( I had copy the e-mail in below that is form 7 spins) Dear [EDIT], Thank you for contacting us. We would like to inform that your account has been temporarily disabled as it is under investigation by the Security & Accounting Manager. Once this process reaches its conclusion you will be notified. Thank you for your comprehension. We hope this response has adequately answered your questions. If not, please do not send another email; simply click reply on the auto reply-email you received from us and enter your comment. At your service, Security Department 7spins.com Today I check my email i receive the follow email from them; Dear [EDIT], We hope you are well. Please note that after finalizing our analysis on your account records, we have detected significant discrepancies. As a result of the aforementioned inconsistencies, we had no choice but to permanently disabled your 7 Spins Casino Account and refund your initial deposit. We would like to remind you that 7 Spins reserves the right at all times and at its own discretion to decline to open a 7 Spins Account and/or to close an existing 7 Spins Account without any explanation whatsoever. We hope this response has adequately answered your questions. If not, please do not send another email; simply click reply on the auto reply-email you received from us and enter your comment. At your service, Security Department 7spins.com This is totally knock me out as they only return my deposit and not paying my winning. Totally they are really untrusted casino to me (EDIT - Removed unfounded accusations).