1xBet — player complaint #78112, 2026-10-11: withheld payouts

Reason: Delayed payment Hello AskGamblers Team,I am writing to file an official complaint against 1xBet regarding a severe delay in processing my withdrawal. This issue has been ongoing for more than two weeks, and despite my full cooperation, it remains completely unresolved.I have provided all the necessary documents and information requested by the casino. However, the security/accounts department keeps repeatedly asking for the exact same information and documents that I have already submitted.On several occasions, customer support assured me that my issue would be resolved within a few hours or a very short period. Unfortunately, right after these promises, they transferred my case back to the accounts/security department, and after that, I received no further response or updates from them.I have complied with every single request and provided all requested proof, but the casino is now completely ignoring my messages and delaying my payout without any valid reason.I kindly request AskGamblers to intervene and help me resolve this issue so I can receive my funds.Thank you