Severe Delay & KYC Abuse – Over 7 Weeks of Blocked Account & $46,000+ Withheld
I am writing this review to highlight severe delays, lack of transparency, and ongoing KYC abuse regarding my account (ID: 1052328631) with 1xBet.My account has been restricted and withdrawals disabled since 15 August 2026, withholding over USD 46,000—all of which represents my own personal deposited principal funds.Key Facts:Complete Cooperation: Over the past 7+ weeks, I have fully complied with more than 10 sequential verification requests. This includes sending personal ID documents, Binance deposit proofs, bank statements, tax documents, answering extensive questionnaires, completing a live video call, and submitting certified English translations of notarized documents.Accepted Video Submissions: As per their direct instruction, I uploaded the detailed video showing all notarized legal documents on 23 September 2026. The video was acknowledged and accepted.Unreasonable Delays: Despite completing every step and providing every requested legal document, I have received no update or substantive response for well over 10 days.No Clear Communication: Customer support continuously directs me to the Security Department, while the Security Department provides no concrete explanation or timeline for releasing my funds.Holding personal deposited funds indefinitely without providing a final determination or clear reason violates basic player protection standards and dispute-handling guidelines.I strongly urge 1xBet Management and the Security Department to immediately conclude this verification review and restore full access to my funds.Account ID: 1052328631Status: Pending Final Resolution
