1xBet — player complaint #59269, 2025-07-07: verification
1xBet: a player complaint filed on 2025-07-07, about verification, 4,600 USD in dispute, status — closed, no outcome. Published on CasinoReviews. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2025-07-07CasinoReviewsVerificationClosed, no outcome
1xBet - Holding Funds – No Response After Verification Documents”
Hello,
I have an account with 1xBet and submitted all required verification documents, including my utility bill, on July 5, 2025. Today is July 7, and it's been 2 working days. Since then, I have only received automated email responses and no reply from the verification/security team.
I cannot withdraw my funds because the verification is still pending. I tried to contact 1xBet through email, live chat, and Telegram, but no useful response was given.
Here are my details:
- Email: [▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇] Account Id- ▇▇▇▇▇▇▇▇▇▇
- Country: Bangladesh
- Date documents sent: July 5, 2025
- Documents sent: Passport (main page), Selfie, Utility Bill, Selfie with Utility bill (within last 3 months)
I kindly request your help in contacting 1xBet and resolving this issue. I just want them to verify my account so I can access and withdraw my funds.
Thank you very much.
