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1xBet — player complaint #26933, 2026-09-26: verification

1xBet: a player complaint filed on 2026-09-26, about verification. Published on Trustpilot. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-26 Trustpilot Verification

Formal Complaint Regarding Prolonged Account Verification and Appeal Process

1xbet Game id :1026078941 9 Months of Repeated Verification Account Still BlockedMy 1xBet account has been under an account-block appeal and security review for approximately nine months.I have cooperated fully and submitted my NID, birth certificate, selfie verification, video verification, PEP declaration, Source of Wealth, Source of Funds, TIN declaration, address proof, electricity bill, notarized documents and other requested information.Despite this, I have repeatedly been asked to complete further verification. On 26 September 2026, I completed the selfie verification for the fourth time.My account remains blocked and USD 13,020.44 is still withheld. I have not received a clear explanation of what specific issue remains unresolved or what further information is actually required.I am asking 1xBet to clearly explain the outstanding issue and provide a final decision regarding my account and the funds held in it.

Complaint data

Case number
#26933
Filed
2026-09-26
Status
Status unknown
Category
Verification
Place among complaints about 1xBet
53 of 410 by date, newest first
Source
Trustpilot — original ↗
Text
135 words, as published

All 410 English-language complaints about 1xBet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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