1xBet Casino - Player's withdrawal is delayed due to account verification issues.
The player from Quebec was experiencing a delay in withdrawing $18,475.29 USD from 1xBet due to an account restriction and an unresolved verification process. He requested assistance in updating his account information to reflect his legal identity in order to finalize verification and release his funds. After review, we were unable to proceed because he confirmed that incorrect personal information had been used during registration, which breached the casino’s terms and affected KYC. As a result, the complaint was rejected and the casino was not asked to amend the registered identity or release the disputed winnings.The player from Quebec was experiencing a delay in withdrawing $18,475.29 USD from 1xBet due to an account restriction and an unresolved verification process. He requested assistance in updating his account information to reflect his legal identity in order to finalize verification and release his funds. After review, we were unable to proceed because he confirmed that incorrect personal information had been used during registration, which breached the casino’s terms and affected KYC. As a result, the complaint was rejected and the casino was not asked to amend the registered identity or release the disputed winnings. Written by AttilaComplaint Specialist Submitted: 22 Sep 2026 | Closed : 01 Oct 2026Automatic translation:
