1xBet — player complaint #13931, 2026-06-26: withheld payouts
1xBet: a player complaint filed on 2026-06-26, about withheld payouts, 10,000 TRY in dispute. Published on Casino Guru. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1xBet Casino - Player's withdrawals are blocked and winnings are confiscated.
The player from Turkey successfully withdrew 10,000 TRY but faced a block on her withdrawals after attempting to cash out 100,000 TRY, citing a "security review." Despite providing all requested verification documents over 9 days, her winnings were allegedly reduced due to a "multi-account violation," and she received notice that the operator no longer wished for her to use their services. She requested a full investigation and restoration of her winnings. We were unable to proceed with the investigation or provide a resolution due to the player's lack of response to our requests for evidence and communication. Consequently, the complaint was closed for the moment.
