1win — player complaint #15241, 2026-06-01: withheld payouts
1win: a player complaint filed on 2026-06-01, about withheld payouts, 31,845 INR in dispute. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1win Casino - Player’s winnings haven’t been received yet.
The player from India had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. The delay was caused by the payment provider processing the transaction, with the casino confirming no restrictions on their side. After almost a month, the withdrawal was canceled and the funds were refunded to the player's casino account. The player then made a new withdrawal request, which was successfully processed, and the winnings were credited to his bank account. We marked the complaint as resolved following confirmation of the successful withdrawal.
